Return & Exchanges
🛍️ Return & Exchange Policy
At Brand Drops, your satisfaction comes first. We want you to love what you wear — but in case something’s off, we’ve got your back.
✅ Damaged or Wrong Product?
No stress. If your order arrives damaged or isn’t what you ordered or don't like the quality, we’ll take care of everything.
Free return pickup + full replacement or refund — your choice.
Just let us know within 7 days of delivery, with clear photos of the issue.
🔁 Size Not Right?
Happens to the best of us! We’re happy to offer a one-time size exchange.
To keep things fair, we’ll only deduct a ₹49 shipping fee to cover reverse and re-shipping costs. That’s it.
Conditions:
- Exchange request must be made within 7 days of delivery
- Product must be unused, unwashed, and with original tags
❌ No Returns On:
- Innerwear or accessories (for hygiene reasons)
- Items marked as final sale or non-returnable
Need help? Just DM us on Whatsapp at 9178226951 or on Instagram @branddrops.in - we're real people and happy to help 🤝